Warranty Period is One Year unless otherwise specified.
RF Concepts Warranty is limited to the original purchaser and is not transferable, we warrant that products sold by RF Concepts will be free from defects in materials and workmanship for the Warranty period specified.
If any defects in a product we have sold are identified and the product is received by us within the warranty period together with a Return Authorisation, copy of our Sales Receipt and a written description of the fault and we can determine that the problem is covered by our Warranty we will, at our option, either repair or replace the product, or refund your money on a pro-rata basis and take back the product. In other words if your product is faulty, it will normally be a straight replacement!
RF Concepts does not accept any liability beyond this, and does not accept any liability for consequential loss.
Returns and Refunds... We believe that you will be delighted with your product, but there may be occasions were you feel it necessary to return an item. We aim to keep the process as simple as possible.
If you return an item to us which is faulty, or for any other reason which is our fault, we will also pay you the cost of the return postage. If this happens, please contact us first and we will let you know how you should send the item to us. If for any reason you aren't happy with your purchase, we'll give you a refund or exchange. Customers returning goods, through no fault of RF Concepts, will not have original post cost refunded, and may be subject to a handling charge. Simply return the item to us in its original condition with your receipt within 7 days of receiving the item. You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery.
Please include a short note to say why you are returning the product, and include your name, address and, if possible, your invoice number.
Our returns address is:
Sports-Camera (RF Concepts Ltd)
C16 Dundonald Enterprise Park
Carrowreagh Road
Dundonald
BT16 1QT
United Kingdom
The exception to the above rule on Returns is perishable items, sealed audio or video recordings or computer software
All products are sold new. We guarantee all our products to be free of defects in workmanship and material for 365 days, unless otherwise specified, after sale to the customer.
We will replace or refund providing there is no evidence of customer misuse, or alteration.
